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Nyrrrg! I think this company exists to drive me crazy.
We have these parts that got smashed all to hell inside the press in June, and the stamping guy didn't sort, so bad parts got to the next process. On July 12th, the Line Leader from Stamping was supposed to report on what happened and how it got fixed. On July 12th it happened again, so the Line Leader took pictures to explain the problem. Well, the next process just found parts from the 12th. Meaning that the press stopped...the line leader took the time to take pictures of the problem....and then DIDN'T THROW OUT THE BAD PARTS.
We have these parts that got smashed all to hell inside the press in June, and the stamping guy didn't sort, so bad parts got to the next process. On July 12th, the Line Leader from Stamping was supposed to report on what happened and how it got fixed. On July 12th it happened again, so the Line Leader took pictures to explain the problem. Well, the next process just found parts from the 12th. Meaning that the press stopped...the line leader took the time to take pictures of the problem....and then DIDN'T THROW OUT THE BAD PARTS.
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Date: 2007-07-30 01:54 pm (UTC)*HUGS*
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Date: 2007-07-30 02:37 pm (UTC)no subject
Date: 2007-07-30 01:55 pm (UTC)no subject
Date: 2007-07-30 02:31 pm (UTC)Also, Friday I issued a quality problem report to a different department. They had two weeks to find out why we didn't have the right label on a big tote of parts. Now keep in mind that that Line Leader has been trained on Root Cause Investigation Methodology. His reply, which he returned within the hour was, "It was an honest mistake."
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Date: 2007-07-30 03:47 pm (UTC)The phrase "honest mistake" has always seemed fishy to me. As opposed to a dishonest one? If it's dishonest, then it's intentional, and it isn't a mistake. Gah.
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Date: 2007-07-30 04:23 pm (UTC)Most of the Line Leaders are firm believers in 'dishonest mistakes,' based on their reports. It's always 'the operator didn't do ___, even though I told them to.' 'someone must have done it on purpose to sabotage me.' or 'you people are always playing mind games.' (Still trying to ravel out who 'you people' refers to.)
I'm so glad I have the paper yo-yo for beatings. I'd go nuts without it.
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Date: 2007-07-30 05:22 pm (UTC)