Chase bank is REALLY on the ball

[kaitou]

Got a call today from Chase that they thought there was fraudulent activity on my credit card, and they closed my account. I'll get a new card in a few days. What really surprises me is that they were tipped off by 2 purchases, one for a song on iTunes...the rep said it was probably a test to make sure that their stolen info worked...and one for about $150 in tools. I really wouldn't have thought that either of those would have set off alarm bells. I mean...did they think 'hey this was for country music, and we know from our accounts that she doesn't listen to it?' Why that, and not when I spent $1000 on appliances when I moved into this house?

Still, I'm grateful that they were so on top of it, and caught it so quickly. Way to go, Chase.

Comments

[kaitou1412.livejournal.com]

Yeah, last time I went to Canada with my boss, he bought a tank of gas with his card, and then when we went to Wendy's his card had been cut off. He was on the phone for an hour trying to tell them that yes he was really in Canada himself.

I went on ask Metafilter, and apparently it's the pattern they're looking for, a tiny purchase and then a large one. And that tiny purchase is often from iTunes.