Chase bank is REALLY on the ball

[kaitou]

Got a call today from Chase that they thought there was fraudulent activity on my credit card, and they closed my account. I'll get a new card in a few days. What really surprises me is that they were tipped off by 2 purchases, one for a song on iTunes...the rep said it was probably a test to make sure that their stolen info worked...and one for about $150 in tools. I really wouldn't have thought that either of those would have set off alarm bells. I mean...did they think 'hey this was for country music, and we know from our accounts that she doesn't listen to it?' Why that, and not when I spent $1000 on appliances when I moved into this house?

Still, I'm grateful that they were so on top of it, and caught it so quickly. Way to go, Chase.

Comments

[kaitou1412.livejournal.com]

Since they caught it so quickly, it's really not a big deal for me. I'll get a new card in a few days, and I think I'll fill out a statement that confirms 'no, I didn't buy that' and that's the end of it for me.

I try not to use the credit card too much, so I probably won't even notice that I don't have it.