Chase bank is REALLY on the ball

[kaitou]

Got a call today from Chase that they thought there was fraudulent activity on my credit card, and they closed my account. I'll get a new card in a few days. What really surprises me is that they were tipped off by 2 purchases, one for a song on iTunes...the rep said it was probably a test to make sure that their stolen info worked...and one for about $150 in tools. I really wouldn't have thought that either of those would have set off alarm bells. I mean...did they think 'hey this was for country music, and we know from our accounts that she doesn't listen to it?' Why that, and not when I spent $1000 on appliances when I moved into this house?

Still, I'm grateful that they were so on top of it, and caught it so quickly. Way to go, Chase.

Comments

[mewsrissicat.livejournal.com]

Interestingly enough, that's how I've seen other people's accounts hacked: it starts with a tiny, easy to overlook item like a $1 i-Tunes purchase.

Then within a couple of days, they hit the account for real.

Good on Chase for watching for that signature "test buy".

[kaitou1412.livejournal.com]

*nodnod* I went on Ask Metafilter (love that site) and they said the same thing. It was the pattern of iTunes plus the other purchase that tipped them off. LOL, I wonder how many times I've almost had them on me...I buy just one song from iTunes a lot. I guess I must not purchase anything big after that.

[mewsrissicat.livejournal.com]

What surprised and impressed me was our little local bank... we had some maintenance done on our roof and wrote the worksmen a check for their time and materials.

Apparently, they took it right to our bank to be cashed, and the bank called Nan to confirm that it was a legit check.

Yeep!~ (hope Harry has a sense of humor!)